When it comes to dental benefits, out-of-pocket costs are only one piece of the puzzle. If your insurance provider doesn’t have the right training and resources, selecting, implementing and managing plans for your small business can mean a significant loss of time for you. Save time by learning what to look for:
Do they have the right expertise?
Experience is crucial when it comes to meeting your business objectives. If your insurance provider doesn’t often work with small business, they probably don’t understand your company’s needs well enough to recommend your best options up front. Delta Dental of Minnesota serves more than 8,800 employer groups, many of whom are small businesses. Throughout the country, Delta Dental covers more than 146,000 businesses, which gives us a wealth of experience to find the best plan for your business.
How efficiently do they process claims?
You and your employees spend less time worrying about administration needs when claims processing is quick and accurate. Delta Dental of Minnesota processes more than 6.8 million dental claims annually with 99.8 percent accuracy.
Do they offer high-quality customer service?
Look for a local service team that offers the timely attention you and your employees need. More than 98 percent of our members report that they are satisfied with our service, a fact we are proud of and work to maintain. Our members expect best-in-class customer service, and we are committed to providing it.
Do they make the process simple?
Digital resources should enhance customer service and improve operating efficiency for enrollment, billing, claim payments and more. Our website offers a suite of tools for benefits enrollment and administration needs. We also offer resources to educate employees about their dental benefits and answer any questions.
In today’s marketplace, there are numerous dental benefits companies to choose from. By knowing what to look for, you can find the best one for your small business that will save you time and money.
Find your perfect dental plan now!